Dear Loyal Customers,
Happy New Year! We sincerely apologize for any inconvenience in shipping delays & items being out of stock during the holiday season (we know a lot of these purchases were gifts, and we greatly appreciate that you think of us when you shop for your loved ones!)
As we go into 2023, we will be enhancing our business by moving to a new warehouse and implementing a new structure of our online ordering experience. From January 6th, 2023 - January 16, 2023, we will be making the transition. We are doing our best to get everything out in a timely manner, but please know that purchases made during this time will be delayed.
We are excited for the new system in order to provide you with a more efficient and reliable shopping experience. We appreciate your patience. These updates also include website enhancements, product discounts (special savings for our loyal customers*), giveaways, along with exciting new collection launches!
We would also like to also state that we handle the facilitation of items from our warehouse to the UPS/FedEx facility. Please contact UPS 1(800) 742-5877 or FedEx 1(800) 463-3339 for further information regarding your delivery.
If you have questions, please email firstname.lastname@example.org (also keep in mind that this adjustment will cause a delay in email and chat response time).
Thank you and Happy New Year!